Designing and Implementing – Grievance Redressal of the Community for Facilitation of Water Distribution Project


Dr. Pandiaraj G (Anthropologist), University of Madras, Chennai – 60005


This paper describes the Grievance Redressal Mechanism which is the strategy for accelerating the project initiatives among the community. The planned project had to be executed by government of Tamil Nadu Pillur Water Supply Project to meet the need of additional water requirement of the community in Coimbatore. The drinking water supply initiative efforts had the major responsibility to pump water from Bhavani River through underground setting of pipes, booster stations and service reservoir etc. The land space which the project requires can be acquired only with community support from nine villages. The acquisition of the land space generates changes and losses in the livelihood of the local people. Developmental projects cannot ignore justice issues of the community.